Returns & Exchanges
At 101 Copenhagen, we want you to be fully satisfied with your sculptural home objects, which is why we offer a 14-day return period from the day you receive your order. All items must be returned in their original, undamaged packaging to ensure a full refund or exchange.
Return Process
- 1.Initiate Your Return
Contact our customer service team via email with your order number and the specific items you wish to return to receive a return authorization.
- 2.Prepare the Package
Carefully pack the items in their original 101 Copenhagen boxes and protective internal padding to prevent damage during transit.
- 3.Ship the Items
Attach the provided return shipping label to your parcel and drop it off at your nearest authorized courier location.
- 4.Quality Inspection & Refund
Once our warehouse team inspects the returned goods for quality assurance, your refund will be processed to your original payment method within 10 business days.